© 2014 by Paper, Ribbon & Wrap, LLC

FAQs

Shopping at Paper, Ribbon & Wrap

1: WHAT CREDIT CARDS DO YOU ACCEPT?

We accept all major credit cards: Master Card, Visa and American Express

2: DO YOU SHIP?

We ship to anywhere in the continental U.S.  Shipping charges apply.

3: GIFT WRAPPING

Most of our products are wrapped in clear cellophane and tied with ribbon. If you would like to include a note for a gift, please do so at checkout. There is no extra charge.

4: RETURNS

We know you will love our products!  Sadly, personalized items are non-refundable.  Having said that, if we made an error, please let us know and we will correct it as soon as possible!

5: COLORS

We make every attempt to accurately display our colors online.  However please keep in mind that each computer display can be different.

6: TURNAROUND TIME

PRW thanks you for your order! Each and every order is made to order. As soon as you place your order, we get to work! If requested, a proof will be emailed within 3-5 working days of receipt of order. Please allow 7-14 business days from when your order is placed for your items to be shipped. Once your order has shipped, you will receive a confirmation email with your tracking number. If you have a rush order or special request, please let us know, and we can make arrangements. Extra fees may apply. 

7: BESPOKE SERVICE

Is there something you like and can't see here? No problem, feel free to contact us and we can design something custom for you. Extra fees will apply

We do not trade or sell any of our customers' personal information.

8. PRIVACY